Alex, Sales Executive
I deal with customers and owners on the phone and face to face. It’s my job to understand what they want and to find it for them. I conduct viewings and organise open houses.
Douglas Allen is a really good company to work for. It’s like a family here. You’re rewarded when you’re doing well and supported to help you improve when that’s necessary. When people found out that I was going to take a job in sales they warned me that “they’ll eat you alive because you’re a nice person” but Douglas Allen has changed my perception completely. Sales is very competitive but the way the company works I feel that we all work as a team even though we are competing.
I’m passionate about my job. It’s not just about booking clients in for as many bookings as possible but taking the time to find what’s right for them. A home is more than just a property – it’s the lifestyle that goes with it. You need to know what the amenities are. Is there a Costa Coffee nearby? Or do they have children and are looking for schools in the area?
This job has completely changed my life for the better
I joined without any previous experience and the training was amazing. There are regular ongoing visits by the Field Trainer. The training is also practical – I’ll be accompanied on viewings and get constructive criticism so I can improve.
I’ve extremely proud of being given the Best Newcomer award and that I’ve had five promotions in just three years.
The Arun Way – our dedication to out-passioning the competition and giving more than is expected - has made a real difference to the way we work. We don’t just pick up the phone and expect someone to buy something. You have to build a rapport first.
I’ve done two triathlons for charity as well as other events like the Macmillan Care Coffee Mornings.