The Buying Process


Registering with Douglas Allen

It is important to know specifically what your requirements are and that you have set a realistic budget you can afford. This allows our experienced Sales Advisors to use your criteria to advise you on the most suitable properties for you.

Our Sales Advisors will need as much information as possible in order to be of more assistance, so it is recommended that you are as specific as possible about what you are looking for.

If you are new to the area and would like to have more information about local schools, transport and shops, our Sales Advisors will be happy to advise you accordingly throughout your property search, using their extensive knowledge of the area and its surroundings.

To register with Douglas Allen you can:

Visit or call your local branch

Find your local branch

Register online

Register online now

Searching for your ideal home

As soon as you are happy with the information you have given us and are clear on your budget, we can proceed with our search for a property that best suits your criteria.

You will be sent a full-colour property pack with details on properties that may suit you or, if preferred, our Sales Advisors are always happy to assist you in your search in-store. You also have the option to search our online property portal.

Our properties are also listed on the UK’s biggest property websites such as Zoopla, Rightmove and Find A Property, giving you a large number of channels in which to conduct your search.

Home buying process guide

Securing your mortgage

We at Douglas Allen are aware that securing a mortgage can be a time consuming process. That is why we have our own in-house Mortgage Advisors who are there to advise you on a wide range of mortgages and help you in finding the one that best suits you. They will also assist you in securing an Agreement in Principle, which can significantly speed up your mortgage application.

Our Jargon Buster will teach you more about Agreement in Principle


Viewing properties

After you have identified a property you like, you will be ready to view it in person. This allows you to form a better opinion on how suitable it is for you.

Viewings are arranged through your local branch and our staff are always happy to accompany you if you feel you may need further advice.


Making an offer

You will be ready to submit an offer to the seller once you are satisfied that you have found a property that suits both your requirements and your budget.

An offer is sent to the seller by us on your behalf, both verbally and in writing, and we will then await a decision. Offers are not legally binding unless they are signed.



At Douglas Allen we have our own conveyancing panel that helps look after the legal paperwork and liaises with the vendor’s solicitor. This allows us to keep everything in one place while being easier to monitor, which often helps simplify the transaction.

We offer a No Sale, No Fee service and our conveyancing panel are open extended hours, including Saturdays, so that they are always available to those with busy schedules and to those who require further help and advice.


Sale agreed

Once your offer is accepted, you will need to instruct your chosen solicitor to proceed. At this stage you will also need to instruct your Mortgage Advisor to proceed with your mortgage application and make arrangements for a survey. Our partners Anderson & Associates is an independent firm of Chartered Surveyors that specialises in residential property survey and valuation services.


Draft contracts

Both parties’ solicitors will then exchange. Your solicitor will make preliminary enquiries and will make a Land Registry search, which checks the title ownership of the property.



A search with the Local Authority will uncover any possible planning consent and any underlying local issues. This will be taken care of by your solicitor.

The vendor’s solicitors will need to clarify anything that arises from the searches.


Survey & valuation

Before your Mortgage application is approved by your lender, they will require a survey that will identify any problems structurally and confirm the property’s value. If you require a more detailed report, this will need to be instructed at this time. Anderson & Associates can advise you on the different surveys they provide and which is right for you.


Contracts approved

Your contract will be approved by your solicitor once they are satisfied with the results from the searches, survey and preliminary enquiries.


Formal mortgage offer

Your solicitor will send you your mortgage agreement, which you will need to sign and return to them. The mortgage will then be in place and the contracts will be ready to exchange.


Exchange of contracts

Your deposit will be paid to your solicitor via a banker’s draft as soon as both contracts are exchanged and signed by both parties.

This makes the transaction legally binding and allows you to set completion dates.



The completion date agreed by both parties is the day you are able to move into your new home.

Your solicitor will transfer all outstanding payment balances to the seller’s solicitor.

You will then receive confirmation of completion from your solicitor and they will inform you that your new home is ready to move in to.

Congratulations, you are now the legal owner of your new home!


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